2-1-1 Support Line

211 Support Line... What is it, how do I use it and who is it for?

A new phone number to help support all Canadians...

Across Canada, 211 is the primary source of community-based government, health, and social services information. It is a free, confidential service available 24 hours a day, seven days a week in more than 150 languages.

211 Manitoba can connect individuals to a variety of different types of programs, such as:

  • Mental health and addictions programs
  • Income supports
  • Shelter and housing
  • Employment and education
  • Basic needs such as clothing and food
  • Programs for older adults, young people, and parents.
  • Recreation programs
  • Settlement services
  • And so much more!

When you are not sure where to turn, dial 2-1-1 and a Service Navigator will connect you to resources nearby.

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iCarol and managing the network...

The heart of 211 Manitoba is a database called iCarol, which houses over 12,000 records on local agencies, programs and sites in Manitoba.

Service Navigators, the people who answer 211 calls and chats, use the database to connect people with the help they need. This same database also powers the 211 Manitoba website.

We have a team of database specialists who work hard every day to keep the records verified and up to date.

Records are verified and updated annually to ensure that the information within the database is accurate and complete.

It is because of this process that you can trust that the information you receive from a 211 Service Navigator, or the website, is current

211 Francais