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For updated information regarding the COVID-19, please click the links below:





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Your actions matter – make informed choices to keep yourself and others safe.


July 29, 2020

Dear colleagues,

The COVID-19 pandemic has been especially tough for seniors and their caregivers. Caregivers play a critical role in helping seniors cope as they navigate their new normal in their day-to-day lives. For some caregivers, this can lead to increased levels of stress, anxiety and, in some cases, depression.

As a caregiver, it is important to maintain the mental health and well-being of the seniors in your care. It is equally important to invest in self-care, because caregivers’ effectiveness and health can suffer if left unaddressed. 

Self-care tips for caregivers

Simple things like taking a walk, practicing your favorite hobby, taking time to meditate or relax and including yourself on the list of people you are taking care of can help to alleviate some of the daily stressors that caregivers experience. 

Support for seniors and their caregivers

The Public Health Agency of Canada has a webpage dedicated to COVID-19 resources for seniors and their caregivers featuring information like how to take care of your mental health during the pandemic and what to do if you develop symptoms of COVID-19. They have also developed a helpful guide on Self-Care for Caregivers that talks about some common sources of stress for caregivers and how to manage them effectively. 

Gradual and safe reopening of Service Canada Centres

The Government of Canada recently announced the gradual and safe reopening of the in-person Service Canada Centres. We have put in place new safety measures to be consistent with public health guidelines, such as signage to manage physical distancing, limited seating in waiting areas, clear barriers at service counters and enhanced disinfecting of our offices. Seniors and caregivers who require in-person services should check if their local office is open. They are encouraged to make a request for an appointment through the eServiceCanada portal or access online services at

I appreciate this opportunity to update you on the Government’s COVID-19 response for seniors. Thank you for everything you are doing to help keep seniors healthy and supported during this challenging time. 

Together, we can and we will get through this.


The Honourable Deb Schulte, Minister of Seniors

Chers collègues,

La pandémie de COVID-19 a été particulièrement difficile pour les aînés et leurs aidants naturels. Les aidants jouent un rôle essentiel pour aider les aînés à faire face à l’incertitude, à la solitude et à l’isolement alors qu’ils naviguent dans leur nouveau quotidien. Pour certains aidants, cela peut entraîner une augmentation du niveau de stress, d’anxiété, et dans certains cas, de dépression.

En tant qu’aidant naturel, il est important de maintenir la santé mentale et le bien-être des aînés dont vous vous occupez. Et il est tout aussi important de prendre soin de soi-même, parce que l’efficacité et la santé des aidants peuvent en souffrir si l’on n’en tient pas compte. 

Conseils pour prendre soin de soi à l’intention des aidants naturels

Des choses simples comme faire une promenade, s’adonner à son loisir préféré, prendre le temps de méditer ou de relaxer, et s’inclure dans la liste de personnes dont on prend soin peut aider à atténuer une partie des facteurs de stress quotidien auxquels les aidants naturels sont confrontés. 

Soutien pour les aînés et leurs aidants 

L’Agence de santé publique du Canada a une page Web consacrée à la COVID‑19 : Ressources pour les aînés et les aidants naturels, qui comprend de l’information sur la manière de prendre soin de votre santé mentale durant la pandémie et ce qu’il faut faire si vous présentez des symptômes de la COVID-19. Un guide utile a été créé : Comment prendre soin de soi comme intervenant. Ce guide aborde les sources de stress communes pour les aidants naturels et la manière de les gérer efficacement.  

Réouverture graduelle et sûre des Centres Service Canada 

Le gouvernement du Canada a récemment annoncé la réouverture graduelle et sûre des Centres Service Canada à la population. Nous avons mis en place de nouvelles mesures de sécurité afin de respecter les lignes directrices de la Santé publique, notamment par des affiches concernant la distanciation physique, le nombre limité de places assises dans les aires d’attente, des barrières transparentes aux comptoirs de service, ainsi la désinfection accrue des bureaux. Les aînés et les aidants naturels qui ont besoin de services en personne doivent vérifier si leur bureau local est ouvert. Ils sont invités à prendre rendez-vous sur le portail de Service Canada en ligne ou à consulter la page

J’apprécie cette occasion de vous tenir au courant des mesures que prend le gouvernement pour soutenir les aînés pendant la pandémie de COVID-19. Je vous remercie pour ce que vous faites pour aider les aînés à rester en bonne santé et pour le soutien que vous leur apportez en cette période difficile.

Ensemble, nous pouvons et nous allons traverser cette crise.


L’honorable Deb Schulte, ministre des Aînés

On July 3, the Royal Society of Canada released a policy briefing titled, Restoring Trust: COVID-19 and the Future of Long-Term Care.

The report provides context and outlines the policy landscape before COVID-19, explores vulnerabilities exposed as a result of COVID-19, and lays out principles for action. It also includes a number of recommendations for policymakers to help address both a potential second wave of COVID-19, as well as longer-term solutions to support quality long-term care for Canada's seniors.

Read More

A study exploring whether COVID-19 public messaging is contributing to the internalized ageism among older people is currently seeking participants. All Manitoba residents over the age of 65 who are English speaking are eligible to participate.
Participants will be asked to complete three interviews with a study researcher (by phone or online; average of 30min-120min each), as well as keep a monthly journal about their thoughts/feelings related to pandemic messaging over the course of six months. They will also be asked to complete a monthly survey about their expectations regarding aging, answer a question about their self-rated happiness, and complete a brief demographic questionnaire during this same time period. The total expected time commitment for this study is approximately 10 hours (spaced over six months).



In collaboration with patients and their families, the Canadian Medical Association, the College of Family Physicians of Canada and the Royal College of Physicians and Surgeons of Canada have created this guide to help patients prepare for “virtual visits” with their doctor. It focuses on video visits, although it is also possible to receive virtual care through phone calls, text messaging and email. We recommend that you read the entire guide to gain the best possible results.

Read more . . .

Anxious Moments and Down Days During COVID-19

What an Anxious Moment Might Be Like:

  • Feeling like you can't catch your breath
  • Feeling dread, like something bad might happen
  • Sweating, trembling, tingling
  • Difficulty relaxing or sitting still
  • Trouble concentrating

Click here to read more

Click here to view resource list

Update from the Minister of Seniors, Deb Schulte

Click here to view English version

Click here to view French version


The perfect storm: COVID-19 and long term care in Canada

This webinar and discussion session will attempt to frame out the various factors contributing to the abuse and neglect of older people in Canadian long term care, which has been brought into full light by the COVID-19 pandemic. Factors discussed will include legal definitions of elder abuse and neglect, cross-Canada COVID-19 data in relation to older people and long term care facilities, regulation and allocation of health care resources, recent military report findings, the dangers of isolation and the human rights context.

Download flyer here 


May 27, 2020

Feedback from Manitobans Helped Inform Final Phase Two Plan: Pallister

Based on feedback from Manitobans and current public health data, the Manitoba government has finalized the draft Phase Two plan and will implement measures effective June 1 to continue safely restoring services and opening additional businesses while ensuring physical distancing, Premier Brian Pallister announced today.

“I want to thank Manitobans for their input, and as a result of these discussions and advice from public health experts, we are in a position to move forward with phase two of our plan to safely restore our services,” said Pallister. “I also want to thank Manitobans for continuing to respect physical distancing guidelines and ask everyone to keep taking steps to protect themselves and others as we continue to ease restrictions.”

As of June 1, limited access to educational facilities, where physical distancing can be maintained, will be allowed for additional tutorial days, such as one-on-one learning, assessment and specific programming. Manitoba Education will continue planning and consulting with school divisions and other education stakeholders, the premier noted.

The plan for Phase Two was revised from the original draft document, released May 21, based on input from the public and businesses, as well as additional input from public health officials. Changes include:

  • detailed guidance for post-secondary educational institutions and vocational colleges;
  • removing occupancy limits for therapeutic and health-care services;
  • detailed guidance for senior’s clubs;
  • additional details on requirements for the safe operation of splash pads;
  • updated guidance for community centres;
  • the reopening of arts and cultural activities, such as dance, art and theatre;
  • clarifications on the opening of bars, beverage rooms, brew pubs, micro-brewers and distilleries to allow sites that do not serve food to open, as well as updated guidance from public health that all patrons must be seated at tables and stand-up service is not allowed; and
  • detailed public health guidelines for film productions.

A number of measures initially outlined in the draft plan for Phase Two can resume effective June 1 including:

  • increasing child-care centre occupancy to up to 24 children plus staffing;
  • increasing day camp group sizes to 24;
  • resuming sports, arts and cultural activities for children and adults;
  • lifting occupancy limits at outdoor recreation facilities and golf courses outdoors, as long as physical distancing can be maintained and allowing limited access to indoor spaces;
  • allowing direct travel to northern parks, campgrounds, cabins, lodges and resorts while ensuring physical distancing;
  • allowing public/private swimming pools, spas, fitness clubs, gyms and community/service centres to reopen with some limitations;
  • allowing religious or other organizations to hold outdoor services or events without limitation on numbers if people stay in their vehicles;
  • reopening manicurists and pedicurists, tattoo parlours, estheticians, cosmetologists, electrologists and tanning parlours at 50 per cent capacity;
  • allowing restaurants to reopen indoor spaces at 50 per cent capacity and continue to offer patio services at that capacity level; and
  • allowing bars, beverage rooms, micro-brewers and similar businesses to operate patio service at 50 per cent of site capacity and to reopen indoor spaces at 50 per cent capacity.

No changes will be made to the requirements for reopening museums, galleries and libraries, and parks, campgrounds yurts and vacation cabins.

Detailed information on the plan for Phase Two of service restoration and steps people can take to reduce their risk and workplace guidance for businesses can be found at:

Other changes that came into effect on May 22 included increasing gathering sizes to 25 people indoors and 50 people outdoors, and allowing professional sports teams to resume practicing.

“Case numbers and positive test rates continue to be low and other key factors are also positive,” said Dr. Brent Roussin, Manitoba’s chief provincial public health officer. “These additional steps to safely restore services will help ease the impacts on Manitobans and ensure the health system continues to be able to respond if case numbers increase slightly.”

Mass gatherings such as concerts, festivals and major sporting events will not be considered before September 2020, Roussin noted. He also noted that it is key for people to stay home if they are sick to further reduce the risk of spreading the virus.

Roussin continued to encourage businesses to take steps to help staff, patrons and visitors stay safe including:

  • ensuring people are able to reasonably maintain two metres of distance;
  • only conducting necessary and brief exchanges within two metres of others;
  • applying enhanced cleaning protocols, especially in common areas like washrooms;
  • maintaining physical distancing and food-handling protocols in workplace areas including lunch and common areas;
  • staying home when feeling sick; and
  • following personal risk reduction measures.

Manitoba businesses can submit questions about how the plan applies to them by visiting

A comprehensive list of Manitoba government COVID-19 measures can be found at:




Good day, 

As Minister of Seniors, I wanted to reach out to you to share some of the initiatives we are undertaking to help seniors, their families and caregivers cope with the impacts of the COVID 19 pandemic. Please feel free to share this message with your networks.

I have been working closely with my Cabinet colleagues, consulting with the provinces and territories, experts, stakeholders and seniors to determine how the federal government can better provide support. 

I also serve on the Ad Hoc COVID-19 Cabinet Committee so I can ensure that seniors’ concerns and needs are taken into account in decisions made at the Cabinet table.

Here are some of the measures the government has taken to help seniors and caregivers:

  • We worked with the provinces and territories to develop expert guidance on proper safety protocols for long-term care homesand for home care settings.
  • We are working with the provinces and territories to top up salariesfor low-income essential workers temporarily—this will provide a much needed boost for workers caring for seniors.
  • We updated our New Horizons for Seniors Programso that community based programs can use their funding to help seniors navigate COVID 19.
  • We increased community supportsfor seniors by contributing $9 million through United Way so they canhelp seniors get things they need like groceries and medication. An additional $350 million investment was announced for the Emergency Community Support Fund to support vulnerable Canadians through organizations that deliver essential services to those in need, including seniors. 
  • We introduced the Canadian Emergency Response Benefitto provide income support for Canadians, including seniors, who stopped working due to COVID 19. CPP, OAS or GIS payments do not affect eligibility.  
  • We issued a special top-up payment under the Goods and Service Tax Credit, which will provide low and modest-income single seniors about $400 for and about $600 for senior couples on average.

This situation is constantly evolving and we are continuously updating our responses to address Canadians’ needs. I am committed to keeping you informed and updated on our COVID 19 response for seniors and will be sending you regular messages like this one over the coming weeks and months. 

Your government is here for you. Together, we can and we will get through this.


Minister Deb Schulte

Spread the News:

I hope you’ll take a minute to ensure this message reaches as many seniors and the people who support them as possible. Please share it with your networks in whatever format works for you; such as social media, email or your newsletter.


To find out more about our COVID 19 response for people please see:

For regular updates follow:

Twitter: @ESDC_GC

Facebook: Seniors in Canada 


À titre de ministre des Aînés, je tenais à communiquer avec vous pour vous faire connaître certaines initiatives prises pour aider les aînés, leur famille et leurs aidants à gérer les répercussions de la pandémie de COVID-19. N’hésitez pas à transmettre ce message à votre réseau. 

J’ai travaillé étroitement avec mes collègues du Cabinet, j’ai consulté les provinces et les territoires, des experts, des intervenants et des aînés afin de déterminer comment le gouvernement fédéral pouvait offrir un meilleur soutien. 

Je suis également membre du Comité spécial du Cabinet sur la COVID-19 afin de m’assurer que les préoccupations et les besoins des aînés sont pris en compte dans les décisions prises au Cabinet. 

Voici quelques-unes des mesures adoptées par le gouvernement pour aider les aînés et les aidants : 

  • Nous avons travaillé avec les provinces et les territoires pour élaborer des lignes directrices d’experts sur les protocoles de sécurité adéquats pour les maisons de soins de longue duréeet les soins prodigués à domicile
  • Nous travaillons avec les provinces et les territoires pour verser un complément salarial temporaireaux travailleurs essentiels à faible revenu. Cela donnera le coup de pouce nécessaire aux travailleurs qui prennent soin des aînés.
  • Nous avons mis à jour notre programme Nouveaux Horizons pour les aînéspour que les initiatives communautaires puissent utiliser leur financement pour aider les aînés à traverser la pandémie de COVID-19. 
  • Nous avons accru le soutien aux collectivitéspour les aînés en versant 9 millions de dollars par l’entremise de Centraide, pour que l’organisme puisse aider les aînés à acheter des articles comme des aliments et des médicaments. Un montant supplémentaire de 350 millions de dollars a été annoncé au titre du Fonds d’urgence pour l’appui communautaire afin d’aider les Canadiens vulnérables par l’entremise d’organismes qui offrent des services essentiels à ceux qui sont dans le besoin, y compris les aînés. 
  • Nous avons instauré la Prestation canadienne d’urgence(PCU) afin d’offrir une aide salariale aux Canadiens, y compris les aînés, qui ont cessé de travailler en raison de la COVID‑19. Les prestations du Régime de pensions du Canada, de la Sécurité de la vieillesse et du Supplément de revenu garanti ne modifient pas l’admissibilité à la PCU.
  • Nous avons instauré un paiement complémentaire au crédit pour la taxe sur les produits et services, ce qui donnera aux aînés ayant un revenu faible ou modeste environ 400 $ pour ceux qui vivent seuls, et environ 600 $ pour ceux qui vivent en couple, en moyenne.  

Cette situation est en constante évolution et nous mettons à jour régulièrement nos mesures pour répondre aux besoins des Canadiens. Je suis déterminée à vous garder informé sur notre réponse à la COVID-19 pour les aînés et je vous enverrai régulièrement des messages comme celui-ci au cours des prochaines semaines et des prochains mois. 

Votre gouvernement est là pour vous. Ensemble, nous pouvons passer au travers, et nous le ferons. 

Bien à vous,

La ministre Deb Schulte

Passez le mot :

J’espère que vous prendrez une minute pour vous assurer que le présent message parvienne à autant d’aînés et de personnes de soutien possible. Transmettez-le à vos réseaux dans le format qui vous convient, comme les médias sociaux, le courriel ou votre bulletin. 

Ressources :

Pour en savoir plus à propos de la réponse à la COVID-19 pour la population, visitez :

Pour obtenir toutes les mises à jour :

Twitter : @EDSC_GC

Facebook : Aînés au Canada

Call your doctor’s office to see how they can help during COVID-19

For updated information regarding the COVID-19, please click the links below:





The coronavirus pandemic pits all of humanity against the virus. The damage to health, wealth, and well-being has already been enormous. This is like a world war, except in this case, we’re all on the same side. Everyone can work together to learn about the disease and develop tools to fight it. I see global innovation as the key to limiting the damage. This includes innovations in testing, treatments, vaccines, and policies to limit the spread while minimizing the damage to economies and well-being.



PSA Grocery Shopping Tips in COVID-19